Smeraldi's

Vaibhav A Edited 2 months ago

I enjoyed staying at Biltmore for 2 nights. But the breakfast and experience at Smeraldi was not good. Chewy egg scramble, chewy french toast, average muffin, orange juice wasn't fresh or real. I have stayed at plenty of good hotels all over, but the staff didn't feel welcoming to me personally (for whatever reasons), the responses were unfriendly. Half of the restaurant was empty at 9.30am, but they put the cheque on my table within 15min.s of me being there. Maybe train the staff and waiters to behave equally with everyone.

Joanna Nieuwdorp 8 months ago

Wow. As another review says, do yourself a favor and stay away. It is an expensive place to get the cheapest Sysco breakfast ever. This is the type of breakfast that you could get at a budget hotel for free, but they charge you $44 per person (after tax and tip) to eat really bad quality food in the basement of the hotel. For the food, think boxed eggs, cereal, factory cut fruit, factory made pastries, cereal, etc. Additionally, even though the entire restaurant was empty, they attempted to seat me directly next to the server station that smelled like standing water. They were annoyed when I switched my seat, but they could of just sat me in a normal seat to begin with. There are multiple other options for breakfast in the area. Steer clear of here.

Nico T Edited a year ago

Stay away from this restaurant. Picture is what u get when u order a 'Manhattan steak' after u remove the part that can't be eaten, and the meat was super hard to chew. That plate is $45, they include 20% tip to all their price by default (u only find out when you have a look at their printed menu). 1 waiter was rude to customers and to the bus waiter. Many customers were left hanging in the lobby after 1pm only to be told they wont have a table, even if this restaurant's website says service until 2pm. I've put 2 stars and not just 1, as in the lobby we were welcomed by a nice and smiling young lady, then it went downhill after that.

Valerie Cappello 2 years ago

Delicious breakfast buffet in a gorgeous setting. Yummy options like spinach and mushrooms in egg whites, scrambled eggs (soft and creamy but not runny), crispy bacon, breakfast sausage, French toast and breakfast potatoes. Plus there’s great baked goods and fresh fruit. Located in The Biltmore Hotel in the heart of downtown LA. A go skip and jump to The Broad, MOCA and so much more. A definite treat for breakfast. Staff are super attentive. Hats off to Mady Romero and her staff. Yummmmm

Mish S. F. 7 years ago

I like the place, it's clean and calm. The staff are very attentive. The food tastes great, I enjoyed eating the open crab legs. You don't have to go crazy trying to crack them!